Golden Signal answers every call, follows your firm's approved intake questions, captures the facts your team needs, schedules consultations, and escalates urgent or sensitive matters—24/7.
Configured around your workflow. Golden Signal does not provide legal advice or make engagement decisions.
When a prospective client calls after hours—or while your team is in court, meeting with a client, or handling another matter—the next firm to answer may win the consultation. Golden Signal gives every caller an immediate, consistent first response.
Respond during lunch, after hours, weekends, overflow periods, and staff absences.
Ask the questions your firm defines for practice area, jurisdiction, urgency, opposing parties, and contact details.
Offer approved consultation times or route qualified inquiries into your preferred follow-up process.
We map practice areas, service locations, intake questions, hours, scheduling rules, and escalation triggers.
Your team reviews realistic call scenarios, including poor-fit inquiries, urgent matters, and calls requiring a person.
Calls route to a front desk designed around your firm's approved language and process.
Review outcomes and refine questions, routing, and appointment availability as your practice changes.
Yes. Golden Signal can provide an immediate first response, collect caller details using your approved questions, schedule consultations, and escalate calls. It is not a lawyer and does not provide legal advice.
No. Your attorneys retain conflict, qualification, and engagement decisions. The system collects and routes information according to the rules you approve.
You define escalation rules. The system can transfer, notify, or schedule follow-up based on matter type, urgency, time of day, and team availability.
Yes. Golden Signal can answer around the clock and schedule within the availability you choose.
It can handle repetitive first-response and scheduling work, support overflow, or cover after hours. Your staff remains in control of legal judgment and higher-value conversations.
We will build your personalized demonstration around your practice areas, scheduling rules, and escalation needs.