EFFECTIVE DATE: AUGUST 7, 2026
We believe in complete transparency. This document outlines exactly how we collect, use, and protect your data, written in plain English so you know exactly where you stand.
We collect information you provide directly to us when you create an account, subscribe to our services, request support, or otherwise communicate with us. This typically includes your name, email address, phone number, billing information, and any other data you choose to provide during onboarding.
The information we collect is used strictly to operate, maintain, and improve our platform. We use this data to process transactions, send technical notices, provide customer support, and personalize your experience. We do not sell your personal information to third parties under any circumstances.
By providing your phone number and opting in, you consent to receive SMS messages regarding account alerts, service updates, and marketing communications. Standard message and data rates may apply. You may opt out at any time by replying "STOP" to any message.
We use cookies, web beacons, and similar tracking technologies to monitor site traffic and user behavior. This allows us to understand how our platform is used and improve its functionality. You can instruct your browser to refuse all cookies, though some parts of our service may not function properly without them.
Any customer data you upload, sync, or input into our platform remains your intellectual property. We act strictly as a data processor for this information, ensuring it is isolated, encrypted, and never utilized for cross-tenant AI training.
We store personal information for as long as is necessary to provide the services requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. Once data is no longer necessary, it is securely wiped from our servers.
We employ robust, industry-standard physical, technical, and administrative security measures to protect your information from unauthorized access, use, or disclosure. All data in transit and at rest is encrypted using advanced cryptographic protocols.
You have the right to access, update, or delete the personal information we hold about you. You may also restrict our processing of your data or request a portable copy. To exercise these rights, please contact our privacy team.
Our platform is designed for professional use and is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that a minor has provided us with personal information, we will immediately delete it from our systems.
Our services may contain links to third-party websites or integrate with external tools. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy statements of any external service you interact with.
We operate globally. Your information may be transferred to, and processed in, countries other than the one in which you reside. We implement standard contractual clauses and other legal safeguards to ensure your data remains protected regardless of where it is processed.
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory obligations. When we make significant changes, we will notify you via email or by presenting a prominent notice within our application. We encourage you to review this page regularly.
Use the contact methods below for privacy-related questions, requests, or concerns.
Golden Signal AI
Springfield, Illinois
Email: [email protected]
Phone: (217) 712-3297
Address: Springfield, Illinois
For faster processing, include your name and the specific privacy request in your message.